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7 Tips to Improve Customer Loyalty

Improve Customer Loyalty

Customer retention strategies form an integral part of the marketing repertoire of any business today. The old adage ‘the customer is king’ holds a lot of value in contemporary times. Therefore, it becomes imperative to focus on ways to improve customer loyalty. So today, I am going to put together … Continue reading

Apple details new ‘Customer Support’ role in iTunes Connect for responding to App Store reviews

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In a post on its official developer blog, Apple this evening outlined a new Customer Support role that is now available on iTunes Connect. This addition, Apple says, is useful for developers who may want to hire someone dedicated to customer support and responding to questions, comments, and concerns left … Continue reading