Everyone has a plan. From students, politicians, to business owners, everyone plans on some aspects they would like to achieve. Customer Success is becoming an important variable in the business landscape with business efforts being driven by customer expectations and customer operating practices.
Customer retention strategies form an integral part of the marketing repertoire of any business today. The old adage ‘the customer is king’ holds a lot of value in contemporary times. Therefore, it becomes imperative to focus on ways to improve customer loyalty. So today, I am going to put together a list of some smart …
We tend to take for granted the fact that it’s relatively easy to communicate with others all around the world, instantly, on a wide variety of devices. It’s easy to forget about all the infrastructure it takes to support this kind of connectivity. We really have the telecommunications industry to thank for keeping us plugged …
In a post on its official developer blog, Apple this evening outlined a new Customer Support role that is now available on iTunes Connect. This addition, Apple says, is useful for developers who may want to hire someone dedicated to customer support and responding to questions, comments, and concerns left in App Store reviews… more…
