T-Mobile Claims Top Spot In Customer Satisfaction For 2017

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T-Mobile has taken to its official blog to announce that it has taken the top spot in terms of customer satisfaction in the U.S. for 2017. That’s according to independent reports from both YouGov Brand Index and HarrisX Mobile Insights. The claim being made is a bit odd since it is actually in contradiction to other studies conducted by JD Power late in 2017. That prior study, released in August. However, the JD Power study showing AT&T to be the top provider was focused more specifically on how customers rated their purchasing experience. Meanwhile, the studies cited by T-Mobile revolved around the overall satisfaction customers felt with their provider and how likely those cus…
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